Wednesday, June 14th, 2006

Category: Technology

Back from the dead - my iPod Nano

I just got an iPod Nano as a thank you from my work (thanks Tim!) about 5 days ago. On Monday I went cycling with it - yeah I shouldn’t but later in the evening there’s hardly anyone biking on the paths and the earphones you get don’t really block any outside sound. I was amazed at how much I could actually hear, as if the music was more background.

Anyhow, I paused the music while I took a breather. I guess the Nano needed a breather too because it shut off and wouldn’t wake up! I assumed it automatically shut off because it wasn’t in use for a few minutes and maybe the battery died … 14 hours my ass.

When I got home I plugged it in to the USB port on my computer and noticed it didn’t do anything - the iPod nor the computer. I tried the reset sequence but that didn’t do anything. So, I left it plugged in to the USB port over night.

The next morning: nothing. I tried a couple of times during the day but nothing. I thought, “Well, at least we got the enhanced warranty so I could just exchange it”.

Tonight, after putting it back into its sweet packaging, I thought I’d press a key just to “make sure”. Fcuk if it didn’t turn on!

I went to the Apple site (something I should have done right away, I know) and found this page: iPod stops responding or will not wake from sleep

If iPod does not turn on, disconnect it from all power sources and leave it disconnected for about 24 hours, then reset your iPod again. If it turns on now, use the iPod Updater to update your iPod’s software.

Well, it seems 24 hours is all you need for resurrection!

The latest update is already on my computer and iPod, so there’s nothing to update. I’ll try a restore if this happens again.

Now, I know a little about hardware and it does seem odd that updating the software would help in this case. It’s possible when the software interacts with the hardware on such a low-level, but I guess there either is no fix for this yet, or it’s purely hardware, which means it’ll happen again.

Can you imagine other products that could get away with such problems left unfixed before they are shipped? It reminds me of the old jokes about “If Microsoft built cars”. I do realize Apple is trying to make money so they’ll cut corners, but it’s too bad when they’ve built such a great device that they let these things happen. It’s pretty obvious that they have heard of this problem since they have an FAQ for it - heard about enough to warrant the FAQ.

11 Responses to 'Back from the dead - my iPod Nano'

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  1. stacey | Wednesday, June 14th, 2006 | 8:12 am

    must be a theme, the ipod as a bonus from work died too. :)

  2. André Goliath | Thursday, June 15th, 2006 | 7:13 am

    Remember me to ask my clients for a nano ;)
    Or maybe I´m just living on the wrong contient,.. anyway

    I once (about half a year ago) had an MP3 player that was not compatible with Windows XP. If you where lucky 1 out of 10 trys succeeded to get a single song on that device. The other 9 trys killed all files already stored on the player, only a memory format was able to get it back to life… Now guess how they informed me about the incompatibility? Correct, 5 lines of “We are sorry, but…” on a little paper inside the shipping box,…

    Never buy anything from Pearl.de ;)

  3. tim | Sunday, October 1st, 2006 | 2:37 am

    AFAIK, Derek did not routinely (daily) launch his iPod from his desk to the unforgiving hardwood floors below.

  4. hunter | Thursday, June 7th, 2007 | 4:32 am

    My ipod nano is not responding and is not recognized by computer. Donno what can I do. It’s a first gen ipod nano.

  5. Omar | Wednesday, August 1st, 2007 | 6:48 pm

    I have an 8GB ipod nano and does not power up. I have tried connecting it to my computer but nothing happens. I tried charging it with a wall charger but still nothing happens…need help.

  6. Derek Vadneau | Thursday, August 2nd, 2007 | 12:07 am

    Take it back to where you bought it. I did that and they (Best Buy) replaced it - no problem. The sales rep said they got quite a few that seemed to be duds. iPods are pretty well known for this type of failure. It’s kinda like a dud lottery with really good odds :)

  7. trey | Monday, October 8th, 2007 | 4:14 pm

    ive had my nano for a couple years now and it just now shut off. i dont know wht happened,..i was listening to bob dylan turned it off cause the battery was really low..went to plug it in the next day and nothing happened on the comp. or the ipod….its to late to take it back so what do i do?
    am i going to have to buy a battery for it or what?

  8. Derek Vadneau | Monday, October 8th, 2007 | 8:47 pm

    A couple of years? I’d guess the battery is dead. That happens. What makes it worse is that the battery is NOT replaceable, at least, Apple doesn’t provide an easy way to do it, there may be other companies that sell them.

    Also, I was told when I bought mine that leaving your nano plugged into the computer overnight is a bad idea since it keeps trying to charge and burns the unit/battery out. The wall adapter is the way to go when you need to leave it plugged in.

    iPods are built with obsolescence in mind. They want you to buy a new one in 2 or 3 years max. If this happened because the newer product was better, then fine, but when you’re forced to buy because the “old” unit fails, it doesn’t make me want to keep buying from the same company.

  9. Amy | Monday, February 18th, 2008 | 3:30 pm

    I bought the ipod nano for my son two Christmases ago. We were in the process of building a house when he got it so our computer was packed up. Long story short, we bout the ipod about a year and a half ago and just took it out of the box yesterday. It works fine when plugged into computer or when sitting in docking station that was purchased seperatly. But as soon as we unplug it, it turns off and will not come back on. Could the battery be dead simply from not being used for almost two years?

  10. Derek Vadneau | Monday, February 18th, 2008 | 4:07 pm

    Yeah, that’s what it sounds like. I haven’t really looked into it, but if the iPod is using a Lithium Ion battery, which it probably is, then that’s why the battery is dead. A Li-Ion battery contains some circuitry along with the power cell. If the cell is ever below a certain point for too long the circuitry shuts the battery down for good. The reason has to do with what makes up the Li-Ion and the chemical process involved in producing the power - think back to the Sony battery fiasco and exploding laptops.

    I once left my laptop battery sitting for quite a few months and it could never hold a charge after that.

    Li-Ion batteries are best left charging. If you remember older types of batteries (Ni-Cad) were best to fully charge, then fully discharge before charging again, to prevent them from “remembering” where they were charged at. For Li-Ion batteries, the life of the battery is in the number of charge-discharge cycles. So, if you let it discharge completely and then charge it, you are actually limiting the life of the battery. In contrast, if you charge it when it’s only 10% discharged, you can do that 10 times before it counts as a full cycle.

    Unfortunately, Apple doesn’t give you an easy way of replacing the battery of an iPod. There are sites that will explain how to get the batteries out and can sell you replacements. If you’re not comfortable with doing that, you’re only recourse is to buy another iPod, or another brand MP3 player.

  11. Heather | Sunday, March 2nd, 2008 | 10:50 pm

    Need help PLEASE!!!

    We have 3 ipod nanos. 2 1st gens and 1 brand new 3rd gen. All three were working just finr but needed charged. When we plugged each one into the computers USB cable to charge, they all three went completely dead and non-responsive. We have tried to reset them all per Apple’s instructions to no avail.

    Does anyone know what can be done about this???
    Thanks!

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